Support

If you cannot find the answer to your query here, contact support@browzwear-global.com.

To help us to give you the best support, please provide the following information:

  1. What type of computer you are using: PC or Mac.

  2. What operating system you are using. For example, Windows 10.

  3. What software you are using: VStitcher or Lotta.

  4. The version and build of the software you are using.

    Windows:  On the Main menu, click Help, then About VStitcher or About Lotta, as appropriate. Version and build are displayed.

    Mac: On the Main menu, click VStitcher or Lotta, then About VStitcher or About Lotta, as appropriate. Version and build are displayed.

  5. BW or VSP file as an attachment.

  6. Other relevant files - for example, screenshots.

  7. A description of the issue.

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